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Privacy Policy

Privacy Policy for Uni Assist Ltd – Building Services Company

Effective Date: 1st January 2023

At Uni Assist Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your 

data. By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We may collect the following types of information:

  • Personal Information: This includes your name, contact details, address, and other information necessary for providing our building services.
  • Payment Information: If you make payments for our services, we collect payment details such as credit card information.
  • Communication Data: We may collect information related to your communication with us, including emails, phone calls, and other forms of correspondence.
  • Usage Information: We collect information about how you use our services, including your interactions with our website and mobile applications.

2. How We Use Your Information:

We use your information for the following purposes:

  • Providing Services: To deliver the building services you have requested from us.
  • Communications: To communicate with you about our services, updates, and promotions.
  • Payment Processing: To process payments for our services.
  • Customer Support: To provide customer support and address any inquiries or concerns.
  • Improving Services: To analyse and improve the quality of our services, including our website and applications.

3. Information Sharing and Disclosure:

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services.
  • Legal Compliance: We may disclose your information if required by law or in response to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Security:

We take appropriate measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed 100% secure.

5. Your Choices:

You can access, update, and delete your personal information. You can also opt out of receiving marketing communications from us.

6. Changes to the Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at bsc@uniassist.co.uk or call 0845 561 2222.

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Uni Assist Ltd for your building services needs.